SMS, Billing & CRM solution for Managing Subscribers, Billing, Collection, Complaints and More...
“In the ever competitive marketplace of today, the customer is undoubtedly the king and customer relationship management techniques have emerged as the keys to surefire success. The basic purpose of incorporating UNIcable in a business is to manage customer interactions effectively and synchronize business related requirement by cogent management of customer related data.”
A very Unique and Comprehensive web-based Customer management software which helps your business to manage subscribers across the globe in a single platform, UNIcable provides a complete 360 Degree view of Subscribers details, easy to use, yet a robust and powerful application to automate your business with the latest features. UNIcable can be very easily integrated with Conditional Access System (CAS).
UNIcable helps a company to recognize the value of their customers, it improves relations with customers and provides a platform to understand customers needs and focus on their needs In a better way. UNIcable helps Customer service and management to cope up with customer concerns and issues. Business owners and management can have a 360 Degree view of Customers database in terms of Billing, Collection, Complaints, Feedbacks, suggestions, Support Ticket status and Sales performance of the sales team.
UNIcable provides ease of access to gather and organize information about customers and lets companies to analyze the future opportunities, companies can easily do a segment analysis of various types of customer which may vary from package to package, this analysis involves taking the customers perspective and identifying what they require and what they are not buying, this information can be very useful for companies to develop sales strategies which will offer customers a new range of products in affordable prices.
UNIcable is here to give a “wow” experience to customers and companies, a web based application developed to provide a user friendly environment to its users, a much secured application which will control user limits. We proudly call it as a next generation Solution for Media and Broadcasting Industry